New regulatory sign installations must first be reviewed by the Villages Traffic Engineer and approved by him/her and the Village Board. Please complete a service request and a work order will be initiated.
Streets in the Village are plowed in order of priority. First priority streets are snow emergency routes, emergency services areas, school routes & all main arteries. Second priority is all alternate streets, and third priority are dead ends and cul-de-sacs. Please be patient with us during these times, we are getting around streets as fast as possible.
The Village has personnel standing by 24 hours a day, seven days a week, to assist customers with water and sewer emergencies. For any public works related emergency, call the Public Works Department at (815)725-2150 ext. 202 during normal business hours and at 725-4636 after 4:30 pm and on weekends
If you notice a street light out, please call the Public Works Department at 815-553-2321 to report its location with the address. If the pole or fixture has been damaged by an accident that has left wires exposed, there is a danger of electrocution please call 911 to report the damage.
Parkway trees are trimmed during the winter months between December and March. If there is a hazard call Public Works at 815-725-2150 ext. 202 to have the area inspected and scheduled for tree trimming.
Please complete a service request by calling (815)725-2150 ext. 202 and a work order will be initiated.
Please complete a service request by calling (815) 553-2321 and a work order will be initiated to have the area inspected and determine if the area is deemed a safety hazard. The Village is responsible for repairing/replacing damaged sidewalks deemed a safety hazard. However, the Village will only repair those sidewalks that are deemed a safety hazard by the Public Works Department. The Village will not repair sidewalks for cosmetic purposes.
Garbage and Recycling are picked up every Tuesday . Please have all of your refuse, recycling and yard waste (April 1 through November 30) materials out for collection by 6:00 AM on that date.
No. Sweeping leaves into the gutter could cause sewer inlets to get plugged up. Leaves must be raked to the edge of the street or curb for pick up.
The streets are swept once per month during the summer, spring, and fall months.
The different colored flags or spray paint on the street/grass signify the location of underground water, sewer, gas, phone and electrical lines. The different colors and the corresponding facility are as follows: Blue-Water, Orange-Phone, Green-Sewer, Red-Electric, Yellow-Gas. White spray paint signifies the area in which digging or excavation is to be performed.
Leaf pick-up begins in September or October dependent upon when the leaves begin to fall from the trees. A total of four leaf crews operate at the same time in the Village during leaf pick-up: Two crews work on the North side of Route 52 while the other two crews work on the South side of Route 52. The leaf crews begin on the East side of the Village and work their way West towards the Villages border.
The public works department will remove dead animals from Village streets or parkways. If the dead animal is located on private property, you will need to contact a private firm for removal of the dead animal.
The Village of Shorewood is a member of J.U.L.I.E., the utility location system that provides contractors, excavators and homeowners with a free service. To locate utilities, call the toll-free phone number (1-800-892-0123).Homeowners and excavators planning to dig or alter the surface of the ground, must call and use this free service. J.U.L.I.E. telephone operators are on-call 24 hours a day, 7 days a week, 365 days per year. According to State Statutes, the person who is actually doing the digging (excavators/contractors) is responsible for notifying J.U.L.I.E., not the homeowner for whom the work is being done.
Contact the Water and Sewer Department at (815) 207-4631 during normal business hours or call 815-725-4636 after hours
Most problems with sluggish drain areas are caused by problems with the homeowners sewer line. Unless there is reason to suspect otherwise, we recommend that you contact a plumber or drain cleaner to restore sluggish or blocked drains. If the blockage is in the Village maintained portion of the sewer line call the Water Department at (815)207-4631 and we will investigate.
If you notice a water leak, contact the Water Department at (815)207-4631 between the hours of 8am to 4:30pm. After normal business hours, call (815)725-4636 to inform emergency water and sewer personnel.
Contact the Water and Sewer Department at (815) 207-4631 during normal business hours
If you need your water service temporarily shut off, contact the Water Department at (815 )207-4631 during normal business hours. If after business hours call (815)725-4636.
Property owners can water on odd or even days based upon your address and will only be allowed to water between the hours of 6:00 a.m. and 10:00 a.m. and 6:00 p.m. and 10:00 p.m. on those days. New homeowners who have recently seeded or sodded their lawn may apply for a watering permit. A watering permit will only be issued before June 15th and after Sep 15th. Violators will be issued fines.
Please contact the Water department at (815) 207-4631. Please leave your name, address and phone number This could possibly be a leak in the water system outside of your house.