The Village of Shorewood asks for your cooperation regarding completion of our 2023 “Water Safe Cross Connection Survey”.
The Village of Shorewood Cross Connection Control Program is designed to safeguard public health by protecting the municipal drinking water supply. Your cooperation is essential. Following are a list of the most frequently asked questions and answers related to surveys of all residential water customers in Shorewood.
A cross connection is a physical connection between a possible source of contamination and the public drinking water system piping. This connection, if not properly protected, can lead to the contamination of the drinking water system through a backflow event – or when the flow of water is reversed.
The Illinois Environmental Protection Agency (IEPA) requires every water supply provider to develop and implement a backflow prevention control program. The program mandates surveying all residential water customers every three years to identify and eliminate connections that could allow contaminants to accidentally flow back into the drinking water from sources such as fire protection sprinkler systems, boilers, lawn sprinklers and swimming pools.
Visit the link on your water bill and click on "Complete WaterSafeSurvey", enter the account number from your water bill and complete the survey. If you have any questions or are unable to complete the survey online, contact Shorewood Public Works at 815-553-2321 and speak to Sharon or Melissa. You may also respond by using the URL below.
A backflow preventer is a device that allows the water to flow only in one direction (from the Village supply to your home or establishment) and prevent a pipe or device connected to the water supply line to allow water to flow back into the municipal water supply system.
Examples of Backflow Preventers, The photos below are examples only and may not exactly match your installed device.
All water customers are required to complete and return this survey. While there are no penalties or fines for not completing the survey, everyone is encouraged to complete the survey to ensure the Village is in compliance with IEPA regulations and can assess the potential risks to our drinking water supply.
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